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Open a Warranty Claim

At Gearmax Pro, we stand behind every winch we build. If your product isn’t performing as it should due to a manufacturing fault, we’re here to make it right—quickly and hassle-free.


How it works:

  1. Open a claim using the form below—tell us what happened and attach photos if possible.
  2. Our support team reviews your claim and will get back to you as soon as possible.
  3. We provide the solution—replacement parts, repair guidance, or a unit swap—so you can get back to work fast.


Your winch is covered by a limited lifetime mechanical warranty and 3-year electrical warranty, and our “customer-first” promise means we won’t rest until you’re satisfied.


Ready to start? Fill out the claim form below and let’s power your next move—problem-free.



OUR VALUES

SERVICE

We put our customers first, delivering support and personalized solutions every step of the way.

TEAM WORK

We believe in collaboration, working together to achieve shared goals and deliver exceptional results for our customers and partners.

ACCOUNTABILITY

We take responsibility for our actions, products, and promises, ensuring we deliver on our commitments with honesty and integrity.

INNOVATION

We constantly seek new ways to improve our products and services, staying ahead of industry trends to meet the evolving needs of our customers.

SERVING NORTH AMERICA