Returns & Refunds
Last updated: October 6, 2026
Return window
You may return a product within 5 days of receiving it.
Conditions
- Any product can be returned as long as it is in new condition and in its original packaging, with all parts and accessories.
- There is no restocking fee.
How to start a return
- Contact us through our contact form or at sales@gearmaxpro.com within the 5-day window, with your order number and the reason for the return.
- We will send you the return instructions.
- Ship the product back to 395 US-180, Seminole, TX 79360. Return shipping is paid by the buyer. We recommend a trackable shipping service.
Refunds
Once your return arrives at our warehouse and is inspected, we will refund your original payment method within 7 days. Refunds cover the price of the products only; original shipping charges are not refunded.
Damaged, defective or wrong items
If your order arrives damaged or is not what you ordered, contact us within 5 days of receiving it (see our Shipping Policy). Manufacturing defects are covered by our one-year limited warranty. If your item arrived damaged or we shipped the wrong item, GearMax Pro will cover the return shipping and send you a replacement or a refund.